Your information

Privacy.

How I collect, use and look after your personal information, in plain English.

Who I am

Make Your Mark is the trading name of Mark Beall, a sole trader. I'm responsible for any personal information you share with me.

21–25 Coleshill Street, Sutton Coldfield B72 1SD
Email: [email protected]
Phone and WhatsApp: 07427 190807

What I collect

Only what I need to help you:

  • When you get in touch by the contact form, WhatsApp, email, phone or social media: your name, business name, email address, phone number and anything you put in your message.
  • When we work together: your contact and billing details, and the words, photos, logos and other material you send me for your website, branding, social media or print.

How I use it

  • To reply to your enquiry and send you a quote.
  • To design, build, host and look after your website and other work we agree.
  • To send invoices, take payments and keep my business records.
  • To keep in touch about your account, such as renewals or changes to your plan.

I use your information because you've asked me to (to reply to you or give you a quote), because we have a contract, or because the law requires it (for example, tax records). I won't send you marketing emails unless you've said you're happy to receive them, and you can stop them at any time.

Who I share it with

I never sell your information. I only share it with the services I use to run my business, and only what they need:

  • WhatsApp (Meta), if you message me there. The contact form on this site opens WhatsApp with your message ready to send.
  • Google Workspace for my email.
  • Cloudflare, which hosts this website and client websites.
  • Print suppliers, if you order print, so they can produce and deliver it.
  • My accountant, and HMRC where the law requires it.

Some of these companies may store information outside the UK. Where they do, they use legal safeguards to protect it.

This website

This site doesn't use cookies, analytics or tracking. It doesn't store what you type into the contact form; the form simply opens WhatsApp on your device so you can choose whether to send it.

Like every website, it's delivered by a hosting service (Cloudflare), which handles basic technical information such as your IP address to show you the pages and keep the site secure. The text font is loaded from Google Fonts, so your browser connects to Google to fetch it.

How long I keep it

  • Enquiries that don't lead to work: deleted within 12 months.
  • Client records and invoices: kept for as long as tax law requires, usually six years after the end of the tax year.
  • Website material: kept while I host your site, and returned or deleted when you leave.

Your rights

You can ask me to see the information I hold about you, correct it, delete it, or stop using it. Just email [email protected] and I'll reply within one month.

If you're unhappy with how I've handled your information, please talk to me first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes

I'll update this notice if anything changes. Last updated 4 November 2026.